Bianco Mosaics being checked prior to shipping.

Herringbone

Pictures and more Pictures. This is our best way to communicate the quality to customers. You can see even more on Instagram. Carrara Bianco 1×3″ Herringbone Polished getting checked prior to shipping out.

Carrara Penny Rounds

Carrara Bianco 1″ Penny round Honed Marble Mosaic Tile for $12.95 a Square Foot.

Carrara Venato 4×12″ Subway Tile

Venato 4x12 and 1x3Carrara Venato 4×12″ Honed Subway Tile for $8.00 a Square Foot thru 2016.

venato 4x12 and 1x3 room sceneCarrara Venato Honed 4×12″ for $8.00 Square Foot • Carrara Venato 1×3″ Herringbone Honed Mosaic Tile

Carrara Venato 4x12 PolishedComing out of the shower customer created a double vanity using Carrara Venato 4×12″ Polished Subway Tile.

What can we say or comment. Very little. The installation is incredible. They have taken their time, blended the veining to insure that their are no “clumps” of Gray veining or white blocks. The tile has been well mixed and carefully selected. With the consumer giving the installer a range of tiles considered acceptable. The rest discarded. Over ordered by 20% to create a HGTV bathroom.

In short that is the trick. A bit of hands on at the start. Only “YOU”. Only you know the look “YOU” want. With one hundred and fifty square feet of tile you could create multiple looks. You should design and layout a small section, perhaps five square feet on the floor and then communicate talk to the installer about the design and flow of the veining. If you have paid for a qualified person he would do all of this before installing. He would ask questions like “How do you want the veining to flow?” If he is not asking this, I recommend reviewing his reviews and looking into his work more carefully. He maybe a wonderful tile contractor. Absolutely the best. But this maybe his first natural stone install. You do not want to be this guys learning project.  Your bathroom is not his school of learning.

Shower and Bathroom. Bianco and Venato.

Hexagon BardiglioThis is a great mix of Carrara Venato 3×6″ Subway Tile on the wall (which is currently $7.00 a Square Foot) then Bianco Carrara Hexagon with Bardiglio edge for the flooring. They have then edged that with our 1×12″ Bardiglio Border and edged again with the 3×6″ Venato.

Bianco with Gray Strips BasketweaveSame home following the look through they have used again the Bardiglio striped Bianco Honed 2″ Hexagon Mosaic.

Carrara Bianco Bardiglio Strip 2" Hexagon Polished Marble MosaicThis is what make has made The Builder Depot unique from any other online company or even retailer. We can take pictures of the product, our product (the product that will be packed and shipped to you, it is a huge level of control in an industry that really has none).

This is product that we stock. This is not stocked in a 3rd party warehouse while the person you speak to on the phone is 600 miles away sat on the 32 Floor of some “tech” building and has never seen the product or worse they are not even in the USA.

The people on the phone at The Builder Depot can open the door while on the phone with you and find the product and discuss it with you. Take pictures and send them on. Match up with other sizes. All of this impossible task for big boxes or any other online retailer or Tile and Stone retailer as they just have 2-3 year old concept boards to work off.

“This is one of the main reasons we are able to be a Google Trusted Store and so many competitors or companies in the similar remodeling industry cannot”. Comments David Shearn. “The ability to see the product you are selling everyday should not be underestimated in the results it drives through customer satisfaction.” he adds “How can a person in a cubicle hundreds of miles away sell a natural product or a product that they cannot physically check. You must reduce the distance from customer service to the actual product”. Companies already know this and that is why they refuse to have unbiased reviews on their website. “If you are nothing but a broker you are doomed to follow the same results as all the brokers that have come before you. Irrespective of how much Venture Capitalists, what you to “IPO” so they can “cash out”.

At The Builder Ddepot we “know” what we are shipping. The majority of online companies are “Brokers” or as they do not like that name they call it “Marketplace” but it is a Broker. You buy from their website, they add 20-30-40-60% and then ship direct from the factory or 3rd party warehouse. Chaos. Absolute Chaos. Tried it before many years ago.

Unless you have the product and the people all in the same facility results like this are incredibly challenging to achieve. With their customers paying the price.

For us. We keep it all close. Everything is here. So we can check it off, sign off, double check. Make sure the 3×6″ goes with the 6×12″ and the pencil that you plan to put in-between matches. We can do all this because our customers communicate and we are working with the product every day.

Honed and PolishedHere is the product on the Bianco Carrara Collection page, one of 70-80 different products. The largest collection of white marble in the USA, stocked and ready to ship. No third party. Just premium products warehoused with over 2.5m square feet in Alpharetta, GA. People ask “Why not add a warehouse on the West Coast”. We have been down this road before. The further the product gets from the people you speak to on the phone the less control they have over the quality and knowledge of what they are doing.

It is imperative (and other companies can find this out the hard way) that the person with whom you are speaking to about your order, can physically see and touch your order. Can mark the crate as “Sold belongs to Remodelers, Inc.”. That pictures can be traded.

Honed Hexagon Bardiglio StripHere it is on the product page. Price is subject to change but currently for 2016 it is $12.95 a Square Foot. (I cannot find any company that competes with this price at ‘C’ grade Italian Marble).

Carrara Venato 3×6″ Subway Tile Honed – Only $7SF

Venato 3x6Current lot of impressive looking 3×6″ Carrara Venato Honed Subway Tile ($7.00SF – 8 tiles)

Carrara Venato 12×24″ Honed

Carrara Venato 12x24"For this picture we started out with a box of 12×24″ Venato Honed and then added a few other items

Carrara Venato 12x24" HonedGreat match with the baseboard, 1×3″ stacked brick and pencil trim

Carrara Venato 12x24" and Venato Collection ProductsIn this picture: Carrara Venato 12×24″ Honed • Carrara Venato Pencil Honed • Carrara Venato 1×3″ Honed Brick • Carrara Venato Honed Baseboard

Carrara Venato 12x24" Marble TileIncredible veining

Finally on Monday April 13th the Carrara Venato 12×24″ is back in stock.  However with this level of quality and veining it will not be in stock for long.  This is pretty much perfect Venato, the idea of the collection is a whiter base than traditional Carrara with some veining.  Not veining all over just occasional dribbles.  The overall look especially with the larger format tiles is a cleaner less busy appearance.  It looks a lot closer in appearance to a statuary.

We are often asked “if you know you are going to run out, why not buy more?”  A great question.  The problem is getting this level of quality.  We can easily order more Carrara, there is plenty of Carrara but not plenty that fits the standards for the Venato collection.  If we are willing to accept a grayer base, let’s call it “B” Grade then you can have all the Carrara you want.  But we are not.  For Venato we insist on a very high grade of Carrara (a premium white base) and I am afraid that limits the amount of marble we can get.

We are limited in supply by what the ground provides and the high standards we have set for a whiter base.

Carrara Bianco Basketweave Border

Basketweave Border BoxPacked neatly 5 sheets of border to a box

Basketweave BorderEach Carrara Bianco Basketweave border ($14.95EA) is individually wrapped in plastic for additional protection

16x16 with trim and BorderCarrara Bianco Polished Collection: 16×16″ Marble Tile ($8.95SF) • Basketweave Border • Pencil Bullnose Trim

Carrara Venato 3×6″ Honed and Venato 2″ Hexagon Honed

Carrara Venato 3x6" Subway TileNew lot of Venato 3×6″ Honed Subway Tile arrives February 1st 2013.  Made to specification with a perfect white base and veining.

Carrara Venato 2" Hexagon and 3x6" Subway Tile Carrara Venato 3×6″ Honed Subway Tile • Carrara Venato 2″ Hexagon Mosaic • Carrara Venato Chair Rail Honed

How to order a sample

Ordering a Sample

Carrara Bianco Long Octagon Mosaic


Instead of linking the image to our website we have created a high resolution image of Carrara Bianco mosaic Long Octagon from thebuilderdepot.com.  You can click on the product and then click again to zoom in to see a close up and quality of the mosaic.  Incredible quality and just $13.95SF.

How to spot ‘Fake Carrara’ and some examples.

We quite often hear from customers that have purchased Carrara marble samples from different companies and ended up with something that has not met their expectations (not even close).  I think the USA is one of the few modern Western countries that does not have some sort consumer protection law or trade description act (like the UK for example: An Act to replace the Merchandise Marks Acts 1887 to 1953 by fresh provisions prohibiting miss-descriptions of goods, services, accommodation and facilities provided in the course of trade).  It is simply Caveat Emptor.  If there was a Trade Description act I would think that some companies calling their Carrara actually Carrara would be illegal.

Carrara marble – true Italian Carrara as in marble from the Italian region of Carrara not Turkish Carrara (which is impossible as there is no region in Turkey called Carrara) which is a play of words to trick the consumer is a Gray/White base with Gray veining and most defiantly not yellow. Fake Carrara is pretty easy to spot.  From China is/has more than 30% yellow (some cases 80% yellow) color to the stone.  From Turkey smudges of Gray on a crystalized base.  Both are extremely cheap for the retailer to purchase in most cases just $2SF this in term they label as Carrara and sell for $10/$15SF.  The cost of true Italian Carrara is closer to $5/$7SF making the margins a lot smaller and thus less appealing for retailers to sell.  More money in selling the fake stuff.

Here are some examples from one retailer.  Look at the basketweave flooring in the bathroom.  Oddly enough the consumer in the installed bathroom is happy with the floor (maybe they think it is Calacatta?).  However on a well-known discussion board the customer who purchased their ‘yellow’ basketweave was very unhappy. If you search ‘well known tile retailer’ (we cannot mention names) as in the google screen shot up comes the warning and blog about the very basketweave in question. You could argue it is a mistake an error a bad batch – but when you see the blog pictures of the stone installed in another part of the USA – I started to wonder how many other people have ‘yellow basketweave’ flooring. PS.  At the bottom I have included a picture of our Basketweave – Carrara Bianco ‘True Italian Stone’.  We will never make as much profit by selling the Real McCoy but then we also do not have a high cost structure.  So instead we pass the value on in quality and price to our customer.

Wrong Color BasketweaveNot Our Basketweave from a retailer shown in Blog Young House Love

Not Our Basketweave from a retailer shown in Blog Young House Love

A search of Carrara Basketweave from ‘retailer’ on Google

Unhappy customer on Garden web blog explains more about their buying experience

Real Italian Carrara Basketweave Marble Tile from thebuilderdepot.com

The last picture is of genuine Italian Carrara marble from Carrara Italy – it is pretty easy to see and tell the difference.  What is really unfair is when coming to sell your home people will ask – ‘where is the marble from’ and if you have a yellow floor that looks like the top pictures you may be better off saying it is Honey Onyx.

*this is my disclaimer, I am not a journalist and without spell check I would be a failure, so there are most likely grammatical errors in this post, I apologize and this probably does not read especially well.  This post is just designed to help. I am just tired of walking into retailers and seeing signs for “Turkish Carrara” how is that even possible, Carrara is from the Tuscan region in Italy. Turkey is another county. In hindsight Italy should have looked after their brand better, protected a stone over which they have a natural monopoly. I have even seen “Manhattan Carrara”, I have been to Manhattan and did not see a teleport system with trucks of Italian marble driving through it either.

Turkish Carrara is the worst, it is an obvious spot to even estate agents, which is really sad. When people come to sell their home and think they have added $30K in equity with an Italian marble bathroom and then it is pointed out to them, “erm….. this is not an Italian marble bathroom, it is marble, but not Italian” that has to be a very sad moment. This is all we are trying to do pull back the curtain on this industry and help people make choices whether that is buying from us or elsewhere.  Where you buy from is not relevant we sell all the marble we can get that fits in our quality bracket. I would just be sure to get a sample and ask for pictures before it ships. You have those rights, then if you are happy with how it looks that is probably the most important factor, a bathroom that makes you happy!