Here to stay!

The Builder Depot BuildingAlpharetta, GA. 5920 Shiloh Road East: Finally it is completed. More space at last!

Back of BuildingI like this side the best. This is showing seven loading docks, this goes on for fifteen. A ramp for loading local pickups and plenty of space for UPS Trucks.

Another Magazine with our product on the front cover!

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Yes that is our Bianco Carrara 3×6″ Honed for $7.50 a Square Foot you see on the front cover of this Magazine.

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Carrara Subway options. There are two images as one is Honed the other Polished.

*Note the only Google Trusted Store in the Industry that sells in matching collections.

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If you are tackling more than just a Backsplash consider that we have the largest choice of Nero Marquina in the USA. So you can add in borders and designs. Just a simple 1×4″ or 1×1″ accent can make a huge difference. Especially with Black Marble as it gives the color a reference point, black is black.

Hexagon Bardiglio

This customer accented the Bardiglio edged Hexagon with a 1×12″ strip. Then added 3×8″ Carrara Tile as a border around the edge. It is an incredible work of art. They saved thousands buying online. The Bardiglio Stripped Carrara Hexagon mosaic is just $12.95 a Square Foot. Retailers are selling this relative market new comer for $50.00 a Square Foot or more.

Honed Hexagon Bardiglio Strip

Shower and Bathroom. Bianco and Venato.

Hexagon BardiglioThis is a great mix of Carrara Venato 3×6″ Subway Tile on the wall (which is currently $7.00 a Square Foot) then Bianco Carrara Hexagon with Bardiglio edge for the flooring. They have then edged that with our 1×12″ Bardiglio Border and edged again with the 3×6″ Venato.

Bianco with Gray Strips BasketweaveSame home following the look through they have used again the Bardiglio striped Bianco Honed 2″ Hexagon Mosaic.

Carrara Bianco Bardiglio Strip 2" Hexagon Polished Marble MosaicThis is what make has made The Builder Depot unique from any other online company or even retailer. We can take pictures of the product, our product (the product that will be packed and shipped to you, it is a huge level of control in an industry that really has none).

This is product that we stock. This is not stocked in a 3rd party warehouse while the person you speak to on the phone is 600 miles away sat on the 32 Floor of some “tech” building and has never seen the product or worse they are not even in the USA.

The people on the phone at The Builder Depot can open the door while on the phone with you and find the product and discuss it with you. Take pictures and send them on. Match up with other sizes. All of this impossible task for big boxes or any other online retailer or Tile and Stone retailer as they just have 2-3 year old concept boards to work off.

“This is one of the main reasons we are able to be a Google Trusted Store and so many competitors or companies in the similar remodeling industry cannot”. Comments David Shearn. “The ability to see the product you are selling everyday should not be underestimated in the results it drives through customer satisfaction.” he adds “How can a person in a cubicle hundreds of miles away sell a natural product or a product that they cannot physically check. You must reduce the distance from customer service to the actual product”. Companies already know this and that is why they refuse to have unbiased reviews on their website. “If you are nothing but a broker you are doomed to follow the same results as all the brokers that have come before you. Irrespective of how much Venture Capitalists, what you to “IPO” so they can “cash out”.

At The Builder Ddepot we “know” what we are shipping. The majority of online companies are “Brokers” or as they do not like that name they call it “Marketplace” but it is a Broker. You buy from their website, they add 20-30-40-60% and then ship direct from the factory or 3rd party warehouse. Chaos. Absolute Chaos. Tried it before many years ago.

Unless you have the product and the people all in the same facility results like this are incredibly challenging to achieve. With their customers paying the price.

For us. We keep it all close. Everything is here. So we can check it off, sign off, double check. Make sure the 3×6″ goes with the 6×12″ and the pencil that you plan to put in-between matches. We can do all this because our customers communicate and we are working with the product every day.

Honed and PolishedHere is the product on the Bianco Carrara Collection page, one of 70-80 different products. The largest collection of white marble in the USA, stocked and ready to ship. No third party. Just premium products warehoused with over 2.5m square feet in Alpharetta, GA. People ask “Why not add a warehouse on the West Coast”. We have been down this road before. The further the product gets from the people you speak to on the phone the less control they have over the quality and knowledge of what they are doing.

It is imperative (and other companies can find this out the hard way) that the person with whom you are speaking to about your order, can physically see and touch your order. Can mark the crate as “Sold belongs to Remodelers, Inc.”. That pictures can be traded.

Honed Hexagon Bardiglio StripHere it is on the product page. Price is subject to change but currently for 2016 it is $12.95 a Square Foot. (I cannot find any company that competes with this price at ‘C’ grade Italian Marble).

Italian Marble 18×18″ Polished coming along….

18x18 Carrara

Carrara Bianco ‘C’ Grade Italian Marble, the highest grade available for $9.95 a Square Foot available in Polished and Honed from our Bianco Marble Collection (Yellow boots, not included).

Carrara Venato as it is installed!

Here is a real opportunity to see the process at work by a qualified MIA installer. In case you are reading this years later it is around May 11th 2016 and the installers Facebook Page showing the progress is here.

Usually we only get pictures of complete jobs put this installer is not only a highly qualified and skilled Marble installer (the type you want to hire hint, hint) but also good with Facebook and Instagram.

In case anyone is wondering that is Carrara Venato 2″ Hexagon $11.75 a Square Foot • Carrara Venato 3×6″ Subway Tile $7.00 a Square Foot • Carrara Venato 6×12″ Subway Tile • along with some matching trims and pieces from the collection of over 80 choices. The Carrara Venato Collection.

A Carrara Venato Bathroom

Carrara Venato MarbleA Classic but a Beauty. This is Carrara 4×12″ Honed ($8 Sq.Ft.) in the Shower and a Venato 2×2″ Hexagon Mosaic Honed ($11.75 Sq.Ft.) on the floor. The customer gave us his permission to share his comments as he sent us pictures.

Carrara Venato Bathroom TileOur exclusive marble from the Carrara Venato Collection available in both Honed and Polished

The customer gave us his permission to share his comments as he sent us pictures. Here they are below, just a simple cut and paste from the email, it was addressed to Stephen at our warehouse (we have left the customers name out):

Stephen,

Attached is a picture of our master retreat/ dream bathroom in the house we just built.  I purchased the marble through you guys at $8-$9 a square foot.  This same tile would have cost me $25-$35 a square foot at the flooring and tile specialists in our area.  When I told them about the products I saw on your site, they laughed at me and tried to play it off as “junk” marble much like they tried to downplay the big box store’s hardwoods as “junk” hardwoods.  I know better than to follow their biased advice so I walked out of their stores time and time again.

If it looks like marble, feels like marble, and smells like marble; then its gotta be marble.  You can see by the picture, our dream is a reality and I couldn’t be happier with the quality of marble.  Please use this email as a testimonial for those who are teetering between you and one of those “specialty” stores.  The tile that shows up at your house does indeed look exactly like the pictures online.  I can even report that my tile installer reported not a single broken tile during shipping.  With nearly 100 sq. ft. of tiles delivered across the country, this caught me by surprise.

You guys also have remarkable customer service.  Stephen, I was most impressed that I was able to send you my floor plan and you came back at me with estimates of how much I would need.  Everyone else wanted to charge me $30 to $50 to come to my house to give me an estimate for how much I would need, they wouldn’t do it based off of the plans.  Kudos to you and your team and their flexibility.

My only regret is that I ordered so much extra tile based on some breakage, and that breakage really didn’t occur due to your high quality shipping.  We also used less trim pieces than expected because of how nice the tile looked without it.  So really, no regrets.

You guys are great, and continued success to you!

Sincerely,

One of the best collections for multiple formats – Carrara Venato

Concept Board Venato

Carrara Venato Collection just goes together from format to format like a dream. White based, really white based. From format to format.

Owned exclusively by thebuilderdepot.com and trademark protected. This incredible marble can only be purchased from our website. Considering that (and we own it exclusively) we made the prices fair, as fair as possible, trying to allow customers to add value back to their homes.

For example; the Carrara Venato Honed 6×12″ is $8.00 a square foot, the Basketweave is $10.95SF and Free Shipping on the basketweave Honed (thru Feb 2016). The Arabesque can be bought by the square foot honed for $16.95 and also these items are in Polished as well. (we try and offer everything in honed and polished). Or if you are like me, by it in borders already cut and remove the black or gray section, or leave on. Depending on the look you are going for, Arabesque Border Black Marble Edge Honed and Polished for $13.95 each or with Italian Bardiglio edge for same price in Honed and Polished.

An amazing collection endless combinations but a secret as we have actually yet to spend any money advertising it, we have just grown the old fashion way. Word of mouth.  We have appeared in trade press, but that is because they asked and the same applies for our DIY spot on “I hate my Bath“.

For us the reality, marble is a finite resource our quarry will like others run out or become more difficult to get to the places we need to. So advertising a product that you have absolutely no rush in selling in the big trade press makes no sense.  They can cost over $350K. I was shocked. That would change a $10.95SF Basketweave to over $30SF which I suppose is where the others are.  Instead we have gone for a no frills marketing strategy.  We are not chasing numbers, we have no debt. We want to do the best possible job and then pass it on ensuring a hard-work ethic continues, “do more with less”.

In fact our hurry to sell is so little that we do not even have a sales team. Just people to provide clarity and honesty, for example; one employee has a degree in forensic science with a major in law and another in Pastoral Theology.  This is not a sales team and this is who we look for. Honesty. Present the facts let the consumer decide. Never sell. If our job is done right, the product will sell itself.