We all must have by now purchased something online. I think it is fair to say that Google are the masters of the world wide web. They have captured the marketing unicorn “synonymity” or “Synonymous with a product or action”.
Throughout history this has always been the goal in the 1980’s we did not photo-copy you would “Xerox this please”. Kleenex is another one, it was not pass me a tissue or napkin it was “Kleenex please” and people “Hoovered up the floor” following the brand Hoover and vacuum cleaners.
Today when we want to look something up we “Google it!” we do not say “Bing it!”
We “Google It!”. So Google has become Synonymous. Will it last? I cannot predict the future so I cannot say, but certainly other brands in this position have lost control. Xerox could not keep their hold, it is hard to keep complete control.
But today June 13 2016. Google is the Internet.
They have a Google Trusted Store Program. They are the only 100% unrivaled most invested mechanism for reviews. Their entire business and keeping the internet clean is based on it as they are the Internet. So why have others not dived in? Something to hide?
I honestly believe the Billion Dollar Home centers are running good systems for reviews.
But when you get into companies that are less than twenty years old and not on the stock market or have less than 2,000 employees and are not in your state then you must fall back on the company that controls the internet. If you are buying on the Internet. Google.
The Builder Depot is the only Google Trusted Store in the online Natural Stone world. Try and buy a complete bathroom of matching tile 6×12″, perhaps 12×24″ and chair rail and pencil along with a matching mosaic…… there is no other Google Trusted Store in the World. The Builder Depot is the only company that sells matching natural stone product collections. A World First!
How are we doing. We are trying to get better every day. Spotting issues. Removing products that do not fit the standards required by Google and pushing the limits.
Ultimately the real trick is not us. It is the consumer. We can fix a terrible supply chain, improve products, but a product that is natural and has variation (aside from our Glass, Wood Look Tile, Metal, porcelain, ceramic…) okay so 70% is natural which means every lot is different. That is where looking at the blog, reading the FAQ page read the Q&A page as well. Finally I would read #15 on the FAQ page, this is mistakes made by others. Reading and reading the website is the key to success. We have a great product. We have an incredible business model that is striving to save consumers money outlined here (and by the reviews below again left on Google)

As a company The Builder Depot seeks to disrupt the inefficient supply chain that has been in place for decades, wasting consumers money. Take those savings and pass them along to the consumer. Keep the savings….. Nope, pass them on. So you can add value to your home. That is our passion!
It is the only Google Trusted Store in the Industry to do so.